Help Center

FAQ

Shipping

When will my order ship?

Where is my order? *The USPS Letter Service Addition*

Where is my order? *The USPS First Class Domestic/International & USPS Priority Mail Edition*

Can you combine orders?

Payments

I forgot to add something to my order can you add it for me?

It looks like you double charged me, can you fix it?

Do you accept other forms of payment that are not listed on this site?

Order Notes

I forgot to add something in my notes!

Custom requests

I left you (Jenna) a note and you didn't respond! How rude!

Problems with Orders

Sent to the wrong address!

Missing Freebie/ Post Card

Missing sheet/ incorrect item

Other Questions we get asked

Where do you buy your graphics? Can I purchase them from you?

Where do you buy your sticker paper?

Why is Gertie so cute?